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"I
do find it odd and somewhat unsettling that our personality
types are so hard wired into us.... I realize that there are
many permutations of each personality type, but the general
tendencies are staggering with the Myers Briggs in their accuracy
for me." -- Ben
DISCOURAGED
ABOUT MANAGEMENT
AS AN IDEALIST INTROVERT?
READ
MORE ...
BEN
ON COPING

Ben
is a department manager in the Southeast .
Ben L. Ames is an INFJ type of
introvert.
This article is a result of his day-today experiences.
HE
BEGINS:
Here are some things when I am hitting on all cylinders that
help me in a world apparently run by extraverts.
And
yes, I have to keep going back to these, because my tendency
is to rail against idiotic behavior. ;o
ACCEPT
A CERTAIN AMOUNT OF BUILT
IN CHAOS
Accept
and understand that the world has both extraverts and intraverts
so there is a certain amount of chaos built in. The key is
not to try to control the chaos. It is to adjust my reaction
to it. Does it make sense to wear myself out trying to change
someone else's orientation especially if it is not natural
for
them? Not for me. I have burnt "myself" out trying
to do this.
GET PLENTY OF REST
Get
plenty of rest. Being tired is deadly for me in my interactions
with the world.
GET OFF BY YOURSELF DURING THE DAY
Get
away (alone) at lunch time, or sometime during the work day.
LIMIT TIME IN MEETINGS
Unless
it is a training session, try to stay away from meetings that
last over 1.5 hours.
If I am scheduling meetings myself, I shoot for 30 min. with
1 hour the maximum.
PACE YOURSELF AT WORK AND HOME
I pace myself at work and home. When taking on projects or
work activities, it is helpful to be aware or conscious of
how I am feeling in my body and my mental state. When I feel
pushed or stressed, I step back and look at why I am pushing,
and determine if it is really necessary. Stopping is very
important. If you need more time, then ask for it first of
all. Don't be afraid. Do it.
If
the answer is that there is no more time, and it is necessary
to make a deadline, then I simplify my approach and what I
deliver. This may require me to back off my idealistic orientation.
The truth is that the vast majority of extraverts don't notice.
Most times they are interested that the job got done not how
it got done. (Of course total garbage is not acceptable) So,
for me, it is a question of balancing speed & quality.
In
today's world, where more is wanted with less resources,
life can be overwhelming for this introvert. If I have asked
for more time and received a no. If I have simplified, and
still can't get to the end on time. If I have put in a balanced
and reasonable amount of extra effort or overtime (watch
overdoing it here), and the task just won't deliver on time.
Then I show up with what I have done, and an idea of how
much additional time I need to do it. They can either accept
it as is, or give me more time. It is what it is. In other
words, I put my foot down. Extraverts will wear you out
if you do not educate them on the consequences of their
demands. Most of the time, unless they are doing the job,
they do not have a clue. They are big babies about what
they want, so constant education and communication are important.
I
have noticed 2 things about doing this.
1.
In
most instances reasonable extraverts simply say o.k. and
give me more time. They are often poor planners and do not
really know how long it takes to do things.
2.
The second thing is that extraverts most of the time do not
know why they want something at a particular date. In other
words, asking for the business reason for the date often stumps
them. So this says, much of the time their dates are artificial,
but when they are not artificial dates, ask them to participate
in the solution not just wringing hands over the problem or
playing the blame game.
KEEP THE ATTENTION ON THE WORD, NOT
YOURSELF
When
extraverts start changing the scope of the task, ask them
if it is a "must have", or a "nice to have."
Another
approach if they keep piling things up is to come back at
them later with a time and cost estimate of the additional
work by task. Then ask them what they are willing to wait
and pay for. This takes the attention off you and onto the
work where it needs to be.
LIVE IN THE PRESENT ... STOP FORECASTING
Live
in the present, and stop forecasting, anticipating, and attempting
to control the future before it has arrived. This is a supreme
waste of energy since it never turns out exactly like I think
it will anyway. Intorverts (yes me) can be controlling, organizing,
detail oriented, and planning nightmares. [Nancy's note: Those
are characteristics of all introverts. You might say it's
our birthright.]
HAVE FUN IN THE MOMENT
Learn
to have fun and play in the moment. Funny word associations
in conversation is something I like to do. It lightens everyone
up, and Extraverts enjoy the diversion.
CONNECT WITH EXTROVERTS ... ON YOUR
OWN TERMS
Connecting
without gushing. Give a gift of yourself or something that
you have that you have found helpful. Actually, making it
small, practical, or just silly is a way to reveal something
about yourself to someone else without "true confessions".
The idea here is to do it for the sake of doing it. Extraverts
love this kind of interaction. After all, we reallly are interesting
people. No sense totally hiding that fact.
TRY OPEN-ENDED QUESTIONS
I
use open ended questions to get extraverts off my back and
to keep them from trying to steal all my energy if I am run
down. A couple of intelligent questions should do it. It is
easy to divert an extravert's attention in most instances.
The smarter one's will require an actual recap of the facts
associated with a situation. Like it or not, it is hard to
argue with what actually happens whether they agree with it
or not.
it
is important to keep it real. The way to do this is to focus
on what actually happened or what is happening. This shifts
the energy towards a solution for a situation rather than
getting stuck in the problem between two people. So first
identify the problem. What problem are we trying to solve?
Once that has been done, and that could take awhile, then
ask what are all the creative solutions to this problem when
can think up?" There is an excellent process called the
"Six
Thinking Hats" that provides an organized problem
solving process that I have used successfully for years
click to order online
I
ASKED BEN TO SUPPLY SOME EXAMPLES OF OPEN-ENDED QUESTIONS.
THIS WAS HIS REPLY.
EXAMPLES
OF OPEN ENDED QUESTIONS
Yes! What I have found is that many people when talking
about a situation will speak about it from their point of
view which forces one to try to sift through what is opinion
versus fact. This can be impossible to do with extroverts
especially when they are attacking or trying to pull energy
from you.
So
when someone (usually an extrovert) is talking in an accusational
way and possibly without direction politely interrupt and
say. "I am having some trouble understanding what happened
from your perspective". This statement stops the diatribe
and hints that it might be just a personal viewpoint. Then
I ask the question. "From the beginning, can you recap
the facts as they actually happened so we can better understand?"
This is kind because it says we want to understand. Secondly,
it focuses attention on what really happened or possibly
reveals that the person is unable to recall what actually
happened. Nothing is 100%, but it tries to point the rational
human being towards reality and away from their emotional
baggage about you and/or the situation.
Another
good open ended question that stops people dead and gets
them to the root of an issue or argument is to ask this
question. "What is the core belief or assumption at
the basis of what you are saying?" Tables are automatically
turned to the root cause where they need to be. Usually,
what they are yammering about has more to do with them and
their stuff than the actual situation itself. However, they
may be genuinely trying to solve a problem. If so, it is
important to know what that is. This question starts you
down the path of finding out if this person is full of it
or if they have a real problem. Extroverts often times just
start talking with no direction so again getting focus saves
time and energy for us.
One
more question that I can recall being helpful is when someone
is advocating a decision or direction that you do not agree
with or think needs further investigation is as follows.
"Can
you tell me where you have actually implemented such a solution,
what you did, and a recap of the lessons learned?"
This is a good one to stop B.S.ers and those who want to
look like they know something, but really don't. People
with integrity and experience can easily answer this question
or set up a meeting with those that can. This works really
well with sales people who can be very persuasive and impressive
with painting a picture with words and have a prearranged
set of answers to objections.
FIND OUT WHAT IS REALLY TRUE
This
introvert has a little "inner Hitler" running commentary
on everything. I tend to buy into everything I am thinking
as the gospel. After all, it comes from a totally reliable
source right? Wrong! I am just a full of it as the next person.
Since
I like to write, putting my thoughts out on paper and looking
them keeps them from spinning around in my head. Testing my
assumptions reveals some very interesting learnings for me
about me. Find out what is really true. As Jed McKenna would
say, the first universal law of objectivity is there ain't
none.

AWARENESS
OF WHAT IS HAPPENING IS MY BEST ALLY
The
articles on this website reminded me how much I punish myself
based on other people's as well as my own personality orientation.
Awareness of what is happening is my best ally. Being kind
and nice to me has to be a priority to be happy, healthy,
and free. I give it to you for what it is worth. If it helps,
great. If not, the delete key is a beautiful thing.
I
do find it odd and somewhat unsettling that our personality
types are so hard wired into us. It makes me feel kind of
robotic. I realize that there are many permutations of each
personality type, but the general tendencies are staggering
with the Myers Briggs in their accuracy for me.
You
can contact Ben at EMAIL: BENLAMES@CS.COM
He will be glad to answers questions if he can.
SIGN
UP FOR BEN'S EZINE - a randomly published work of art
that includes inspirational thoughts, poetry and ecstatic
visions by the great mystics and poets of the world, especially
the great Sufi masters, RUMI and HAFIZ

If
you know your MBTI type, please consider the
HELP FOR MY TYPE SURVEY
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If you don't know your MBTI type, you can take the self-test
HERE.
WHAT OTHERS HAVE SAID:
9.10.2004 This is my personal view also.
-- Devi
© nancy
r. fenn
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